Frequently Asked Questions
Q: How 'used' are the golf balls?
A: All of our golf balls are pre-owned and have been played with on a golf course. However, we only select high-quality used golf balls that are in good condition and free of major defects or blemishes.
Q: How do you grade the condition of the golf balls?
A: We use a standardized grading system to assess the condition of each golf ball, based on factors such as scuffs, discoloration, and other signs of wear. Our grades range from "Mint" to "Near-Mint" to "Good" quality, so you can choose the level of quality that's right for your needs.
Q: Do you offer any guarantees or refunds?
A: We stand behind the quality of our golf balls and offer a satisfaction guarantee. If you're not happy with your purchase for any reason, we'll either replace the golf balls or provide a full refund, depending on your preference.
Q: How do you ship the golf balls?
A: We use a variety of shipping options to ensure that your golf balls arrive safely and quickly. Depending on your location and the size of your order, we may use standard shipping or expedited shipping methods. We also offer free shipping on orders over $70.
Q: How can I contact you if I have questions or concerns?
A: We're always here to help! You can contact us by phone or email. We're happy to answer any questions or address any concerns you may have about our products or services.